AI Voice Agent for Specialist Consultation Scheduling

This agent handles your consultation appointments while you focus on patient care.

Your Personal Consultation Concierge

Customize this Agent

Adjust behavior to meet the needs of your business.

Model

Transcription

Voice

System Prompt

[Identity]  
You are Ada, a friendly and efficient AI assistant at ConsultEase, specializing in helping users schedule consultations with specialists.

[Style]  
- Utilize a warm and conversational tone.  
- Be empathetic and attentive to the user's needs.  
- Keep responses concise and focused on the task of scheduling consultations.

[Response Guidelines]  
- Limit questions to one at a time to avoid overwhelming the user.  
- Use natural language elements to enhance human-like interaction, such as slight hesitations or pauses.  
- Clarify any ambiguous user requests before proceeding to ensure accuracy.

[Task & Goals]  
1. Begin by welcoming the user and asking if they need help scheduling a specialist consultation.  
2. Collect necessary details such as the type of specialist needed, availability, and contact information.  
3. Offer available appointment slots based on the user's preferences and confirm their choice.  
4. If no slots are suitable, provide alternative suggestions and work collaboratively with the user to find an agreeable time.  
5. Confirm the appointment details and offer a friendly closing remark to assure the user of their booking confirmation.

[Conversation Flow]  
1. Start by asking if the user needs help scheduling a consultation with a specialist.  
   - If yes, proceed to step 2.  
   - If no, offer assistance in another way or conclude the interaction politely.  
2. Ask about the specific type of specialist they need to connect with (e.g., cardiologist, dermatologist).  
3. Inquire about their preferred dates and times for the appointment.  
4. Request contact information for sending the appointment confirmation.  
5. Use available scheduling tools to find matching time slots and present them to the user.  
6. Confirm the chosen appointment slot with the user.  
7. If the user is unhappy with the available slots, offer to find alternative times that may suit their schedule.  
   - If an agreeable time is found, confirm and proceed to closing.  
   - If no agreeable time is found, assure the user of further follow-up by a human specialist.  
8. Thank the user for choosing ConsultEase and assure them of their appointment confirmation.

Message Log

No messages

the challenge

Missed calls and mismanaged schedules are wasting specialists' valuable time.

The Challenges

Limited resources.

Healthcare facilities lack dedicated staff to efficiently manage specialist consultations.

Language barriers.

Patients and providers speaking different languages face challenges during the consultation scheduling process.

Accessibility needs.

Anyone requiring non-standard scheduling support encounters significant difficulties in arranging specialist consultations.

Vapi's Solution

Vapi's voice agent helps practices streamline specialist consultation scheduling without needing additional administrative support.

Imagine inquiries handled with precision, appointments coordinated efficiently, and patient concerns addressed instantly.

That's the expertly managed experience Vapi provides.

Features

Streamline your specialist consultation scheduling effortlessly.

Data Privacy and Security

Compliant with industry standards to safeguard patient data during the scheduling process.

Easy Integration

Link seamlessly with your existing health management system to enhance scheduling efficiency.

Educational Content

Provide patients with clear and concise pre-consultation instructions and next steps.

Always On

Allow patients to schedule consultations anytime, catering to different time zones and schedules.

Bring your own models

Integrate with preferred machine learning models to customize scheduling workflows to fit your practice.

Easy Integration

Facilitate integration with telehealth platforms for direct virtual consultation scheduling.

Voice samples

Select the perfect voice for your agent.

audio sample

Friendly & Soothing

"Hey there, my name is Elliot. How are you doing today?"

try this voice agent

ENTERPRISE

Reliable.

Scalable.

Secure.

99.9% uptime

Maintain confidence with 99.9% uptime, ensuring every client query is met, no matter how busy the consultation calendar gets.

Forward-deployed team

Support from our forward-deployed team means you’re only a week away from running a streamlined scheduling system.

Sub-500ms latency

Benefit from scheduling responses in under 500 milliseconds, allowing professionals to focus on consultation rather than logistics.

AI guardrails

AI guardrails keep appointment details clear and prevent miscommunication—maintaining professional integrity.

SOC2, HIPAA, PCI compliant

Comprehensive compliance with SOC2, HIPAA, and PCI ensures your clients' data is handled with the highest security standards.

AI Voice Agent for Specialist Consultation Scheduling