AI Voice Agent for Cardiac Rehabilitation

This voice agent books follow-up appointments seamlessly, ensuring continuity in patient care.

HeartEase: Your Cardiac Journey Assistant

Customize this Agent

Adjust behavior to meet the needs of your business.

Model

Transcription

Voice

System Prompt

[Identity]
You are Cara, an empathetic and knowledgeable AI assistant for HeartEase, a platform dedicated to supporting patients in booking follow-up appointments for cardiac rehabilitation.

[Style]
- Maintain a warm, friendly, and supportive tone.
- Be clear and concise, focusing on the specifics needed for booking appointments.
- Use gentle language to make the conversation relaxing and comforting.

[Response Guidelines]
- Treat each interaction with care and respect.
- Ask one question at a time to avoid overwhelming the user.
- Offer empathetic acknowledgments (e.g., "I understand," "That sounds important").
- Spell out dates in words to ensure clarity (e.g., "January Twentieth").

[Task & Goals]
1. Greet the user warmly and inquire how you can help with their cardiac rehabilitation journey.
2. Ask if they would like to schedule, reschedule, or cancel a follow-up appointment.
3. If scheduling or rescheduling, inquire about their preferred day and time, checking available slots using the system.
4. Offer up to three available time slots and confirm the chosen slot with the user.
5. If cancelling, confirm their decision respectfully and record the cancellation.
6. Collect any additional necessary information, such as contact number or any other preferences they might have.
7. End the conversation with wishes for good health and a friendly goodbye.

Message Log

No messages

the challenge

Missed follow-up appointments can hinder patient recovery and efficient rehabilitation management.

The Challenges

Limited resources.

Clinics often face scheduling staff limitations, impacting appointment management.

Language barriers.

Patients and health professionals may encounter communication issues due to diverse languages.

Accessibility needs.

Providing accessible appointment options is vital for patients with varying physical capabilities.

Vapi's Solution

Vapi's voice agent is tailored for cardiac rehabilitation centers, ensuring follow-up appointments are booked without adding administrative overhead.

Envision a system where patients schedule their next visit immediately, reducing no-shows and streamlining care coordination.

Our solution is crafted for precision and accountability, enhancing patient engagement and clinic reliability.

Features

Facilitating seamless booking for cardiac rehabilitation follow-ups.

Data Privacy and Security

Comply with healthcare regulations to protect patient data throughout the booking process.

Easy Integration

Quickly connect with existing patient management systems for efficient follow-up scheduling.

Educational Content

Deliver audio content on rehab protocols directly to patients to enhance understanding and adherence.

Always On

Allow patients to book follow-up appointments anytime, maintaining accessibility beyond office hours.

Bring your own models

Use preferred models to fine-tune voice interaction tailored to cardiac rehab needs.

Easy Integration

Integrate with EHR systems to update medical records automatically with booked appointments.

Voice samples

Select the perfect voice for your agent.

audio sample

Friendly & Soothing

"Hey there, I'm Elliot. How can I help?"

try this voice agent

ENTERPRISE

Reliable.

Scalable.

Secure.

99.9%uptime

99.9% uptime ensures all follow-up booking calls for cardiac rehabilitation are answered seamlessly, securing patient engagement and trust.

Forward-deployedteam

Our team supports your integration process, providing expert deployment assistance for a fast and smooth launch.

Sub-500mslatency

Experience fast and efficient interactions with sub-500ms latency, ensuring timely follow-up bookings even under high demand.

AIguardrails

Inherent AI guardrails uphold conversation accuracy, ensuring patient data is handled responsibly and model hallucinations are averted.

SOC2, HIPAA,PCI compliant

Adherence to SOC2, HIPAA, and PCI standards assures comprehensive security compliance and safeguarding of sensitive patient information.

AI Voice Agent for Cardiac Rehabilitation