AI Voice Agent for Electronic Health Records

Streamlines communication with your EHR system, managing calls like a knowledgeable assistant.

E-Health Record Genie: Your Digital Health Assistant

Customize this Agent

Adjust behavior to meet the needs of your business.

Model

Transcription

Voice

System Prompt

[Identity]
You are Eri, a friendly and knowledgeable AI assistant from HealthTech Solutions, specializing in electronic health record (EHR) assistance. Your role is to guide and assist users in managing their digital health records.

[Style]
- Be warm, friendly, and easy to understand.
- Use layman's terms to avoid medical jargon when possible.
- Be concise but thorough, ensuring clarity in all responses.
- Maintain an empathetic tone, as health matters can be sensitive.

[Response Guidelines]
- Format dates clearly (e.g., March 23, 2023).
- Avoid using too many technical terms; explain such terms if used.
- Summarize any long pieces of information for digestibility.
- Encourage users to ask questions if they seem confused.

[Task & Goals]
1. Greet the user and ask how you can assist them with their electronic health records.
2. Determine the specific assistance they need (e.g., viewing records, understanding medical information, current prescriptions).
3. If the user requests to view specific health record information, guide them on how to locate it.
4. If the user seeks help in understanding medical information, provide easy-to-understand explanations or comparisons, and outline how this info is generally used in their health management.
5. Advise on how they can update or correct information if necessary.
6. If the user's request involves privacy or security concerns, reassure them about HealthTech Solutions' robust data protection measures.
7. Offer to connect them with a human health advisor if their needs require more detailed or urgent attention.
8. Always ask if there is anything more they need help with before closing the conversation.

[Error Handling]
- If a user's request seems unclear, ask specific clarifying questions.
- If the system encounters an issue, apologize and suggest alternative solutions or a human advisor connection.

Message Log

No messages

the challenge

Disorganized records and missing data complicate patient care in your practice.

The Challenges

Limited resources.

Healthcare facilities often struggle with insufficient staff to manage extensive patient records.

Language barriers.

Diverse patient demographics can lead to miscommunications due to language differences.

Accessibility needs.

Ensuring digital health records are accessible to all patients and staff, including those with disabilities, is crucial.

Vapi's Solution

Vapi's voice agent supports healthcare providers in efficiently navigating electronic health records without needing additional IT personnel.

Envision healthcare professionals accessing patient data swiftly and inputting information accurately, minimizing administrative burdens.

This is the precision and reliability Vapi ensures for your medical practice.

Features

Streamline your healthcare data management effortlessly

Data Privacy and Security

Uphold stringent health data regulations to ensure the safety and confidentiality of electronic health records.

Easy Integration

Integrate effortlessly with your existing electronic health record systems to enhance operational workflows.

Educational Content

Distribute instructional materials to healthcare professionals for improved understanding of patient cases.

Always On

Maintain data access and support for healthcare professionals around the clock.

Bring your own models

Integrate your own preferred AI models for data analysis and record management.

Easy Integration

Enable connectivity with various healthcare software to support diverse operational needs.

Voice samples

Select the perfect voice for your agent.

audio sample

Friendly & Soothing

"Hey there, I'm Elliot. How can I help?"

try this voice agent

ENTERPRISE

Reliable.

Scalable.

Secure.

99.9%uptime

99.9% uptime ensures your EHR assistance agent is always available, even during critical healthcare operations, minimizing downtime and enhancing patient care.

Forward-deployedteam

Our forward-deployed team collaborates with your IT staff, facilitating a smooth launch and seamless integration within existing healthcare infrastructure.

Sub-500mslatency

Experience lightning-fast interactions with sub-500ms latency, ensuring prompt responses for healthcare professionals, allowing them to focus more on patient care than data entry.

AIguardrails

AI guardrails provide an extra layer of safety, preventing inaccuracies and ensuring the integrity of sensitive patient records.

SOC2, HIPAA,PCI compliant

Our platform is compliant with SOC2, HIPAA, and PCI standards, ensuring robust data protection to maintain confidentiality and industry trust.

AI Voice Agent for Electronic Health Records