"Goodbye" audio playing after custom idle timeout hook message
Hi team,
I'm experiencing an issue where an unwanted "Goodbye" voice message is being played after my custom idle timeout hook triggers.
call_id: 019b2b78-8088-7ee8-8798-4c76f4977480
Maybe the same issue with the following.
Assistant says an additional "Good Bye" while ending the call after customer.speech.timeout
Setup:
I'm experiencing an issue where an unwanted "Goodbye" voice message is being played after my custom idle timeout hook triggers.
call_id: 019b2b78-8088-7ee8-8798-4c76f4977480
Maybe the same issue with the following.
Assistant says an additional "Good Bye" while ending the call after customer.speech.timeout
Setup:
- Using
customer.speech.timeouthook withtriggerDelayMs: 60000(1 minute) - Hook is configured with a
sayaction that announces: "お声が届いていないようなので電話を切らせていただきます" (Japanese: "I can't hear you, so I will end the call") - The hook is passed via
assistantOverrides.hookswhen initiating calls
