Clarification on Campaign Completion
@Duckie @FBIT Tech I recently uploaded a campaign with over 1,000 customer contacts. However, I noticed that only 128 calls were made before the campaign was marked as completed.
Could you please clarify why the system did not attempt calls to all 1,000+ customers? I have the auto-reload feature enabled, so whenever credits are close to zero, additional credits are purchased automatically. Given this setup, I expected the campaign to continue until all contacts were reached.
I would appreciate your assistance in understanding:
Could you please clarify why the system did not attempt calls to all 1,000+ customers? I have the auto-reload feature enabled, so whenever credits are close to zero, additional credits are purchased automatically. Given this setup, I expected the campaign to continue until all contacts were reached.
I would appreciate your assistance in understanding:
- Why the campaign stopped after 128 calls.
- Whether there are any settings or limitations that may have caused this.
- How I can ensure future campaigns reach all intended contacts.
