URGENT - CALL LOGS MISSING AND NO LONGER BEING LOGGED

I have just experienced this critical issue... call recordings were all available on my account, now I came to check some recent logs after a few calls came in and not only are the new calls not there, but all previously available call logs and recordings all disappeared all the way back to Nov 21st... I've noticed this issue has been brought up by several other users... this is critical to the user experience and not to mention to maintaining a positive experience and clear records for our end clients that we are serving via VAPI.

Can someone please tend to this and check my account/this VAPI Platform wide issue? This is not a sustainable approach if I am to onboard even more clients... please advise

#support
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