Australia - Outbound/Inbound calls using imported Telnyx numbers
Hi I'm working on a platform for a client where I do calls for them using the vapi voice agents.
The numbers are imported from telnyx through sip trunking. There are multiple issues that need to be resolved.
The numbers are imported from telnyx through sip trunking. There are multiple issues that need to be resolved.
- One of them being the latency, it's sometimes around 4-5 seconds, and most people end the call thinking that there's no one responding.
- Inbound calls seems to be not working. 90% of them end after agent greets the receiver, and yet the call status shows that customer ended the call. So it's confusing what's going wrong
- In some calls agent keeps speaking but it seems like customer doesn't hear it as they keep saying hello.
Some of the call ids:
019a956e-285b-7003-90a0-65a177cc900b
019a9527-2ecd-711a-a40d-d76e31331268
019a951f-ae4f-7229-a61c-a7426dcf94b4
019a951c-ac9a-7113-80b6-68d4291d1930
019a94ff-cb1a-7aa3-88f8-49b89fcc3cd7
019a94f4-a22c-7881-9ab0-986c4ed2ac43
019a94ed-6669-7551-acce-5ddc38894aab
019a7115-f015-7995-9fb0-ab927b8479bd
