No response from Agent after Handoff
Hi,
We have a Squad handoff that is:
Extracting all variables correctly
Executing the handoff tool successfully
Returning "Handoff initiated"
BUT NOT switching control to the destination assistant
Configuration Details:
We have a Squad handoff that is:
Extracting all variables correctly
Executing the handoff tool successfully
Returning "Handoff initiated"
BUT NOT switching control to the destination assistant
Configuration Details:
- Squad ID: 53fb76d0-ef3d-44a4-86cb-b96637565a34
- Session ID: 268e727d-26c1-4705-b0aa-3a9e27d0b075
- Alex (Source): e6edb9cb-2f41-45e7-88ef-a211e44393ca
- Taylor (Destination): 4de11561-6f31-42b7-a145-0fff262dbdd2
- Handoff tool call shows all variables extracted (destination="4de11561-6f31-42b7-a145-0fff262dbdd2", contactId="691ca9ee14abe945a7bd6e35", etc.)
- Tool returns "Handoff initiated"
- Alex continues talking instead of Taylor taking over
- Taylor has First Message configured
- Everything follows your documentation exactly
