skinny-azureS

KYC issue with outbound calls

Hello, I am having some trouble with using vapi for outbound calls. I am attempting to make calls but I receive the following error. If I go on the website and log out then back in it fixes it and I am able to make outbound calls but only temporarily. I have explored the website for kyc authentication but have not found anything. Please let me know how I can resolve this, thank you!
Screenshot_2025-11-05_at_10.23.18_AM.png
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