exotic-emerald•6h ago

hi wont accept payment for more credits. tried multiple credit cards, nothing is blocked by bank

I linked a credit card as well, card works fine elsewhere, but when i try to buy credits it says need to add payment details first. going in circles. @Vapi Support Bot

4 Replies

Vapi•6h ago

Thanks for sharing the details. To help pinpoint the issue, could you confirm if you see your credit card listed as an active payment method on the Vapi billing page, or does it prompt you to re-enter your card details each time you try to purchase credits? Sources: - Vapi Changelog October 30, 2024 - Vapi Changelog November 30, 2024

⤵️ Mention @Vapi Support Bot for follow-ups 🐥

exotic-emeraldOP•6h ago

it had it listed and I linked it etc. but still didnt work

exotic-emeraldOP•6h ago

see it here

exotic-emeraldOP•2h ago

whats the point of this thread if nobody even ansers ?

hi wont accept payment for more credits. tried multiple credit cards, nothing is blocked by bank

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