sad-indigoS
VAPIโ€ข2mo ago
sad-indigo

Zadarma โ†’ VAPI SIP integration

Hi VAPI Team! ๐Ÿ‘‹

Need help with Zadarma โ†’ VAPI SIP integration.

Setup:
  • Number: +48 226 022 600 (Zadarma Poland)
  • VAPI Phone ID: e7c87bc9-6b1c-4197-a4f5-fd1358010d65
  • SIP URI set: sip:48226022600@sip.vapi.ai
  • Assistant assigned: 72577c85-81d4-47b4-99b5-0ca8b6ed7a63**Problem:**Zadarma panel rejects all SIP URI formats with "not found" error.**Tested:**
  • sip:48226022600@sip.vapi.ai:5060 โŒ
  • sip:48226022600@sip.vapi.ai โŒ
  • 48226022600@sip.vapi.ai โŒ**Questions:**
  • What exact format should Zadarma use to forward to VAPI?
  • Does VAPI require IP whitelisting for Zadarma (sip.zadarma.com)?
  • Should I use BYO SIP Trunk instead?
  • Known compatibility issues with Zadarma?Note: Twilio works fine with same assistant.Thanks! ๐Ÿ™โ€ข VAPI SIP endpoint: `sip.vapi.ai:5060`โ€ข Protocol: SIP over UDPโ€ข Expected user-part: `48226022600`
Any guidance would be much appreciated! ๐Ÿ™

Is there a working example of Zadarma + VAPI integration, or should I contact Zadarma support as well to coordinate?

Thanks!
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