ltd-scarletL
VAPI3mo ago
ltd-scarlet

issue with twilio

Hey, I am facing an issue with my twilio, I made a vapi assistant for my client integrating with twilio, the assistant works perfectly fine when I test from vapi itself but when I call it from the twilio number it doesn't listen well, doesn't respond as quick or as efficiently as its supposed to, most of the time stops responding right before activating the function call (after receiving the user's info it confirms it then calls the function, here comes the issue, after I confirm it stops responding 90% of the time.) sometimes it also works just fine.

Is it an issue with the settings that it doesn't hear me well? Or twilio is just this way?

I am using google transcriber (multilingual) and 11labs (Will) voice.


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