DTMF ISSUE USING TWILIO
Okay so guys I am trying to use DTMF using Twilio, I am using n8n for the automation process.
So, what I am doing is that I am using triggerring the n8n webhook using the twilio number. When I make call to the twilio number then it triggers the n8n flow, I have stored the DTMF responses inside the respond to webhook node in n8n as shown in the image.
So, this flow works perfectly fine, now here is the issue, I am using this flow to trigger a second flow which then compares the digits if it is one then it transfers the call to the vapi agent to which I have assigned a twilio number.
But the issue is the call gets disconnected after a few seconds without any response, and the child call on twilio shows the status as busy, adn there are no logs as well.
SO, the conclusion that I have reached is that vapi thinks that the call that is being made directly from the n8n flow is a bot and rejects it.
Note: When I make a call using my phone number to the vapi agent then it connects perfectly and works fine.
I have provided all the necessary screenshots kindly help me get through it.
Regards
So, what I am doing is that I am using triggerring the n8n webhook using the twilio number. When I make call to the twilio number then it triggers the n8n flow, I have stored the DTMF responses inside the respond to webhook node in n8n as shown in the image.
So, this flow works perfectly fine, now here is the issue, I am using this flow to trigger a second flow which then compares the digits if it is one then it transfers the call to the vapi agent to which I have assigned a twilio number.
But the issue is the call gets disconnected after a few seconds without any response, and the child call on twilio shows the status as busy, adn there are no logs as well.
SO, the conclusion that I have reached is that vapi thinks that the call that is being made directly from the n8n flow is a bot and rejects it.
Note: When I make a call using my phone number to the vapi agent then it connects perfectly and works fine.
I have provided all the necessary screenshots kindly help me get through it.
Regards
