connect voice agent and twilio at scale
We are building a single Vapi voice agent that uses a custom LLM URL to dynamically respond to incoming calls. The goal is to identify the caller's phone number and use it to determine which backend LLM instance should handle the conversation. This allows us to support multiple use cases through a single voice agent on the Vapi dashboard.
To scale this setup, we plan to connect multiple Twilio phone numbers (potentially up to 1000) to this single Vapi agent. Each number represents a different use case or client, and the voice agent will route the call dynamically based on the incoming number.
We have a few questions:
Is there a limit to how many Twilio numbers can be connected to a single Vapi voice agent?
If 1000 numbers is not feasible, what is the recommended architecture to support this kind of routing? Is ther a way to connect Twilio call to vapi passing through our own backend?
To scale this setup, we plan to connect multiple Twilio phone numbers (potentially up to 1000) to this single Vapi agent. Each number represents a different use case or client, and the voice agent will route the call dynamically based on the incoming number.
We have a few questions:
Is there a limit to how many Twilio numbers can be connected to a single Vapi voice agent?
If 1000 numbers is not feasible, what is the recommended architecture to support this kind of routing? Is ther a way to connect Twilio call to vapi passing through our own backend?
