stormy-gold
stormy-gold•2h ago

voicemail detection past 30 seconds possible?

The slider goes to 60s but I get this error that won't let me set it for more than 30s. Does anyone know how to increase it to 45 or 60s? I'm running into some voicemail systems where my assistant can't leave a message because the voicemail recording from the person he is calling is too long. increasing to 40 or 45 seconds would be ideal.
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1 Reply
Vapi
Vapi•2h ago
You cannot set beepMaxAwaitSeconds above 30 seconds in Vapi; the maximum allowed is 30. This is a hard limit enforced by the platform, as confirmed by both the error message and the documentation. For the longest possible wait, set it to 30 seconds like this: 
"voicemailDetection": {
  "beepMaxAwaitSeconds": 30,
  "provider": "vapi",
  // other config...
}
"voicemailDetection": {
  "beepMaxAwaitSeconds": 30,
  "provider": "vapi",
  // other config...
}
If you encounter voicemail greetings longer than 30 seconds, you may need to adjust your workflow or leave a message after the timeout.
Reference: Vapi documentation (https://docs.vapi.ai/calls/voicemail-detection) Source: - How Vapi Detection Works
⤵️ Mention @Vapi Support Bot for follow-ups 🐥

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