Outbound Calls Failing – “Over Concurrency Limit”
Hello Vapi team,
ID: ded4e57d-71e6-46b2-b421-bab88ba2b0ec
We are currently unable to make any outbound calls through the platform.
Both campaign calls and individual test calls fail with the same error message:
{"message":"Over Concurrency Limit."}
Additional details:
• There are no active campaigns running at the moment.
• There are no ongoing calls in the organization.
• Still, every attempt to place a call results in the error above.
We kindly request guidance on:
We appreciate your support and look forward to your prompt response.
ID: ded4e57d-71e6-46b2-b421-bab88ba2b0ec
We are currently unable to make any outbound calls through the platform.
Both campaign calls and individual test calls fail with the same error message:
{"message":"Over Concurrency Limit."}
Additional details:
• There are no active campaigns running at the moment.
• There are no ongoing calls in the organization.
• Still, every attempt to place a call results in the error above.
We kindly request guidance on:
- Whether there is a concurrency block incorrectly applied to our organization.
- What steps are recommended to restore outbound calling functionality.
We appreciate your support and look forward to your prompt response.
