ltd-scarletL
VAPI3mo ago
ltd-scarlet

Over concurrency limit

I've been getting "over concurrency limit" errors for the past week when trying to create new campaigns. This is blocking my business from launching.
Account email: nowen2433@gmail.com
What I've tried:
  • Ended all campaigns via the API (DELETE and PATCH commands)
  • Verified Twilio shows zero active calls and zero queued calls
  • Installed Redis locally and ran redis-cli set vapi:queue:active_calls 0
  • Still getting the error
    Campaign IDs that were stuck:
  • 36766614-fe1f-4e0a-b6cd-d4ea80b15fa9
  • e0fe9553-673f-46bb-bb75-dfe4a0c8e940
  • a8e66c08-a015-4e8c-a73a-a8c0b1bcbb2a
  • d50dd728-6f63-450a-86de-73fe3dc6f9c5
    Phone numbers on my account:
  • +1 704 327 2874
  • +1 336 203 7095
  • +1 540 384 9541
  • +1 615 845 5087
  • +1 205 509 2695
    I need this resolved ASAP as I'm trying to launch my first campaign. Please let me know ETA on a fix.
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