wee-brown
wee-brown3w ago

Enterprise plan support

My team has reached out support channels couple of times to upgrade us to Enterprise plan but unfortunately Vapi team has never responded. Can i have some support person attention to upgrade? Would like to discuss further over from my enterprise email ID. please let me know. :my_emoji:
4 Replies
Vapi
Vapi3w ago
Thank you for your interest in upgrading to the Vapi Enterprise plan.
For the fastest response and dedicated support, please email your request (including your enterprise email ID) to support@vapi.ai. This is the recommended channel for enterprise upgrades and will ensure your inquiry is prioritized by the Vapi team.
If you do not receive a reply within a reasonable timeframe, please let us know here so we can help escalate your request further. Sources: - Vapi Support Documentation - Vapi Enterprise Plans
⤵️ Mention @Vapi Support Bot for follow-ups 🐥
wee-brown
wee-brownOP3w ago
@Vapi Support Bot we reached a couple of times over email but no response from vapi team for those emails
Vapi
Vapi3w ago
If you have not received a response via email, the best next step is to join the Vapi Discord community and post your request in the #support channel, mentioning your enterprise upgrade need and previous email attempts.
This will help bring your case to the attention of the Vapi team in real time and may expedite escalation.
Be sure to include your enterprise email and a brief summary of your request when posting.
For reference: Vapi Support Documentation Source: - Vapi Support Documentation
wee-brown
wee-brownOP3w ago
hey support team can someone help me out here instead of bot's response?

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