VOICE AGENT CUTTING OFF GREETING

my agent is cutting off so many words when its initally greeting someone so for example if i the first message set as "Thanks for calling Mike Attorneys office how can i help you ?" its only going to say "Calling Mike Attorneys office how can i help you" its so annoying ive tried changing the start speaking plan nothing happened in fact the longer i set it to the more words it cut off i tried adding period to the beginning of the first message so the AI knows to wait a second before talking still nothing ive seen other people complain about this so please fix this por favor please my business is depending on this
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