genetic-orange•2mo ago
URGENT — Help with Vapi On-Prem Deployment via AWS Marketplace
Hi everyone,
We are planning to deploy Vapi on-prem in our AWS account using the AWS Marketplace installer and would like some guidance from anyone who has successfully hosted it. Specifically, we’re looking for:
Required AWS resources — EC2 instance types (CPU/GPU), storage, VPC setup, Nitro enclave requirements, and any other infrastructure considerations.
Deployment experience — tips or gotchas when using the Marketplace AMI or containerized deployment.
Licensing / Plan requirements — is an Enterprise plan required for on-prem deployment?
Inbound SIP trunks — we need to set up inbound PSTN/SIP routing, so any guidance on ports, NAT, or any other requirements would be helpful.
External API calls — can the deployment be fully isolated in our AWS account, or are there mandatory calls to Vapi’s cloud? We’re okay with external APIs only for STT/TTS / transcription.
Any shared experience, architecture examples, or links to successful deployments would be greatly appreciated.
2 Replies
Hi there,
Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST).
We’ll get back to you as soon as possible during our normal business hours.
If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly.
Warm regards,
Vapi
Customer Support Team
Vapi
Customer Support Team
Hey,
You can now deploy Vapi on your AWS server through the AWS Marketplace. Use this link to get started: https://aws.amazon.com/marketplace/pp/prodview-tskr3mpoou7is?sr=0-1&ref\\\_=beagle&applicationId=AWSMPContessa.
The page will guide you through the process and outline details like hardware requirements. Hosting Vapi on your own server doesn’t remove the base fee. This option works well if you need high compliance, such as for medical, banking, or GDPR regulations, and prefer to use your own infrastructure. The fee will be billed through AWS Marketplace, and there won’t be any interaction between your server and ours.
AWS Marketplace: Voice AI for developers
Vapi lets developers build, test and deploy voice agents in minutes rather than months.