VAPI•4mo ago

VAPI numbers: I need assistance with a workflow for provisioning numbers for clients

I have an application that includes voice services for clients and need to ensure the provisioning process is smooth. I'd like to have a chat with someone about this flow and ensuring we integrate in the simplest and most robust manner for number selection as area codes are key for the clients, please.

I also need to understand how to cancel numbers to keep my phone numbers detail clean.

Kind regards,

Paul

VapiAPP•9/3/25, 2:20 PM

Hi ANNATIS Dev,

To smoothly integrate and manage phone numbers for your application, follow these steps:

**Provisioning Numbers:**
- Start by accessing the Phone Numbers tab in the Vapi Dashboard.
- Use the "Create a Phone Number" option to select and import numbers, as you can choose from providers like Twilio or Telnyx. Ensure area codes match client preferences for optimal service. For detailed steps on importing numbers from Telnyx, see this guide.
**Managing Numbers:**
- To keep your number details clean, you can easily cancel or update numbers in the Dashboard. Simply select the number you wish to remove and follow the on-screen instructions for cancellation.
**Ensure Robust Integration:**
- Use dynamic variables and personalize experiences by specifying custom data in your call campaigns. Review the Outbound Campaigns overview for insights on managing and analyzing your campaigns.

Implementing these practices will help maintain an efficient workflow in managing your voice services. Feel free to ask if you need more specific guidance.

Outbound campaigns overview | Vapi

Learn how to efficiently schedule calls, manage recipients, analyze performance metrics, and review detailed call logs and transcripts with Vapi's Outbound Call Campaigns

VAPI numbers: I need assistance with a workflow for provisioning numbers for clients

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