VAPI•4mo ago

Extremely Urgent: Missing Analysis Object in Some Calls

We are facing a critical issue: for some calls, the analysis object is missing. Example Call ID: 6ea99c44-0521-455f-8aec-673802ed1592

This is a mission-critical problem for us and needs urgent attention.
Thank you for your help!

VapiAPP•8/31/25, 8:56 PM

Hi khalobert,

I understand the urgency of your issue with the missing analysis object in some calls. Please check the configuration of your assistant's analysisPlananalysisPlan to ensure it is properly set up to trigger after the call ends. You can customize prompts and schemas for call analysis using your assistant's analysisPlananalysisPlan to include a summary prompt, structured data prompt, and success evaluation prompt.

For more information on customizing the analysis for your needs, you can refer to the Call Analysis documentation. Please verify these settings and let me know if the problem persists.

Extremely Urgent: Missing Analysis Object in Some Calls

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