correct-apricot•3d ago
VAPI, How to disable call auto retry
I am facing an issue where if my customer hangs up a call I made (POST /call), Vapi retries the call in a matter of a few minutes. This surprised me as I return a blanket 200 to all websocket messages, and I have no retry logic in my own server message handler.
This is an issue for me because I would not like to retry calls when if they fail under certain conditions. I would be very happy if you could provide directions.
1 Reply
Hey! To help track down this issue, could you share:
- The call ID
- When exactly this happened (the timestamp)
- What response you expected to get
- What response you actually got instead
This would really help us figure out what went wrong!