noble-gold
noble-gold3d ago

Veriff verification is not working. URGENT

i signed in with my usual details and it asked me to do Veriff verification. I completed that and veriff said it will take 1-3 mins and the window will be closed. But that never happened and as i tried to login then the veriff verification pop up is coming again despite completing the verification. Please solve, it is urgent.
9 Replies
Sahil
Sahil3d ago
Sorry to hear about the issues you are having with account access. Please provide the email address associated with the account and we will take a look in the backend to find any issues.
complex-teal
complex-teal3d ago
Hi, I am also having the same issue, please assist.
rising-crimson
rising-crimson3d ago
can you remove it i have the same issue
noble-gold
noble-goldOP3d ago
The email address is souro0676@gmail.com
extended-salmon
extended-salmon3d ago
Have had the same issue for nearly a week now.
complex-teal
complex-teal2d ago
neza.careproject@gmail.com
foreign-sapphire
foreign-sapphire2d ago
@Adi [Vapi] , please respond my similar inquiry. We have a demo for a client in a day... we're stuck on the login screen. address: zoli@thinkai.hu
Sahil
Sahil2d ago
Hi, you can login now.
foreign-sapphire
foreign-sapphire6h ago
no, i can't.:(

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