Urgent: Veriff Verification Issue Again

Hey team, I need urgent help with the Veriff verification. Why does it keep coming back???? The “tiny” verifier is showing up again and it keeps failing to verify me even though I’ve provided accurate information. Because of this, I can’t access my agents and it’s directly affecting my fulfillment work.

The affected VAPI account email is: nouman@nouxelai.cloud

Can you please look into this and get it fixed ASAP? i need it back online asap
(Attached screenshot for reference)

@Vapi @Duckie @Shubham Bajaj @FBIT Tech
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