like-gold•4d ago
Incorrect Low Credit Warning – I've Only Used 3500 of 7500 Minutes
Hi,
I received a notification stating that my organization’s wallet is low on credits and may not be able to cover upcoming add-on charges. However, this seems to be incorrect.
I’ve only used approximately 3500 minutes out of the 7500 included in the Start Up plan, so I believe there should still be sufficient credits available.
Could you please review and confirm that everything is in order on your end?
Thanks in advance for your help!
Best regards,
1 Reply
Hey, could you provide the org_id? You can find it here. This will help me get more details. Also, please send me your Vapi email address.
VAPI Dashboard - Voice AI Management Platform
Build and manage voice AI agents that conduct human-like conversations. Access real-time analytics, configure assistants, and monitor your AI voice applications.