dependent-tan•7d ago
Critical issue - UI not working after an import
Hi,
After importing a JSON configuration file containing a custom transcriber setup, the entire VAPI dashboard UI became unusable.
I now get a persistent React error #130 when trying to access any workflow or even create a new one. This affects all workflows on the account, not just the one I imported.
I've tried:
Using my colleagues account, imported same file, sma thing happened
Hard refreshing the browser
Clearing cache and cookies
Using incognito mode
Disabling browser extensions
Trying different browsers (Chrome, Firefox)
Testing from a completely different device/network
None of these steps resolved the issue.
This is a critical blocker preventing any further work on the platform.
Here are the ss of the error and the ss of interface not working and json file that was uploaded…
4 Replies
Hi there,
Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST).
We’ll get back to you as soon as possible during our normal business hours.
If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly.
Warm regards,
Vapi
Customer Support Team
Vapi
Customer Support Team
VAPI Dashboard - Voice AI Management Platform
Build and manage voice AI agents that conduct human-like conversations. Access real-time analytics, configure assistants, and monitor your AI voice applications.
dependent-tanOP•3d ago
32c80013-1a0d-4d83-bad8-7012fffa8a5c
If you want to keep the custom transcriber settings, you'll need to continue creating or editing the workflow through the API. The workflow will function when called, but it won't be configurable through the dashboard anymore. If you want access to the dashboard, you'll need to either update the workflow transcriber settings to one from the list or delete the workflow entirely.