like-gold•2w ago
Assistant saying same things twice, switching to the next sequence prematurely.
Hi! We have a scripted assistant that does an interview call. Lately we’re seeing that it has started to repeat the same sentences twice and skipping to the next section before giving a user time to respond. How can we trace back what the issue is? Please help. Example call id:
45e7488b-68b4-434c-af7a-a1effed2a09c
1 Reply
Hey! To help track down this issue, could you share:
- When exactly this happened (the timestamp)
- What response you expected to get
- What response you actually got instead
This would really help us figure out what went wrong!