extended-salmon•2w ago
Zadarma sip unable to connect
Hi i am getting error when tried to connect my zadarma sip details please help
the error message is failed to create SIP trunk details
7 Replies
extended-salmonOP•2w ago
what kind on support is this, Is this way you treat your customer? i am fed up with vapi
Hey, can you send me a screen recording video that walks through the issue you are facing? It would be easier for me to understand your issue and help you out with it.
extended-salmonOP•4d ago
hi i am not able to connect with the server name sip.zadarma.com instead it is accepting and now it is routing to others vapi assistant instead of mine
extended-salmonOP•4d ago
here is my config
extended-salmonOP•4d ago
please help my vapi is getting connected to others vapi voice configuration which is not created by me
Hi please could you help me i am getting connectedto other user voice assistant and also it is not connecting to my webhook
Could you also please provide the phone number id associated with this SIP Trunk? We can review the database and see what assistant is assigned to it
extended-salmonOP•2d ago
this is the number id: 24e5ee15-5eff-4b71-a368-5ea7bc7d9319 which automatically lands into some AI voice agent which is not mine I asked zadarma they said they have done all possible resolve now it is with vapi