still-limeS
VAPI•5mo ago
still-lime

Can't log into my Vapi account - Verification thing loading forever. URGENT

Hi, I am prompted to scan my ID and then my face when I log in, and it says verification submitted and then says

'verifying your identity, this can take 1 to 3 minutes' This goes on forever and I am never logged in.

I have two accounts that this is happening to:
travis.generationalwealthteam@gmail.com
Morrisontravis93@gmail.com

Interestingly, my client is able to access the account Morrisontravis93@gmail.com without him being requested for verification. But I am unable to login to any of the two. This is URGENT 🚨


How do I fix??
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