ambitious-aqua
ambitious-aqua2w ago

Cannot connect Telnyx number to Vapi.

How is correct way to connect Telnyx nuber to Vapi? Docs seems to be outdated from actual screens. I managed to make connection with other account about half a year ago, but cannot make it now, Vapi doest recognize Telnyx API.
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12 Replies
fascinating-indigo
fascinating-indigo2w ago
I am getting the same error. @Vapi Incident @Vapi
quickest-silver
quickest-silver2w ago
I can't either @Vapi Incident @Vapi
Shubham Bajaj
Shubham Bajaj2w ago
We are checking with the team to see if there is currently an issue regarding Telnyx integrations. Thank you for your patience while we work on this
ambitious-aqua
ambitious-aquaOP2w ago
Ok. We can setup time to go through this same time if needed.
quickest-silver
quickest-silver2w ago
Could you tell me some timeline so I know when to expect this issue solved?
ambitious-aqua
ambitious-aquaOP7d ago
where can we set up some direct messaging? i can provide videos, screens, culr from browser etc... One Telnyx account API key works, other Telnyx account API key doesn't. Also Telnyx support investigated this isseu, and didn't see anything different from their side.
Shubham Bajaj
Shubham Bajaj5d ago
If you have a telnyx key that works and one that doesn't, would you mind sharing a loom screen recording of you adding both keys into Vapi? This would help our team in the debugging process
national-gold
national-gold5d ago
I am also having this issue. Following this thread
ambitious-aqua
ambitious-aquaOP5d ago
Do we have any private channel to communicate? I cannot send you DM, can you send me DM? Kind of feeling uncomfortable sharing active clients api keys publicly. Also. Issue is critical, since business cannot continue with this error.
Shubham Bajaj
Shubham Bajaj3d ago
I have sent you a DM
ambitious-aqua
ambitious-aquaOP3d ago
I replied
Shubham Bajaj
Shubham Bajaj3d ago
We will continue the conversation on discord. Thank you.

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