graceful-blue•2w ago
FAST NEED HELP!
not working
https://docs.vapi.ai/assistants/personalization#how-personalization-works
i do request: /phone-number/9f37987e-9e05-4ede-8c66-9a4a45e9ad21
body:
{ "server": { "url": "https://hook.us2.make.com/f6ps2mxhss1fbx78vtyha305ekw2fti3" } } output: "body": { "id": "9f37987e-9e05-4ede-8c66-9a4a45e9ad21", "orgId": "3a8971f4-9794-4569-b35b-86b45d7473be", "assistantId": "5ab5b11f-c417-4201-a1e2-6f2a65beb04e", "number": "+17738976237", "createdAt": "2025-08-19T20:58:38.736Z", "updatedAt": "2025-08-19T22:27:51.528Z", "name": "[In] Alex", "provider": "vapi", "status": "active", "providerResourceId": "5c8337d3-ee21-4e61-b810-b20d83b3187a", "workflowId": "9eb0fef9-ca96-4a9a-a1c6-db648e91129b" }, but when I call the number I DON'T RECEIVE ANY webhook!!!!!
{ "server": { "url": "https://hook.us2.make.com/f6ps2mxhss1fbx78vtyha305ekw2fti3" } } output: "body": { "id": "9f37987e-9e05-4ede-8c66-9a4a45e9ad21", "orgId": "3a8971f4-9794-4569-b35b-86b45d7473be", "assistantId": "5ab5b11f-c417-4201-a1e2-6f2a65beb04e", "number": "+17738976237", "createdAt": "2025-08-19T20:58:38.736Z", "updatedAt": "2025-08-19T22:27:51.528Z", "name": "[In] Alex", "provider": "vapi", "status": "active", "providerResourceId": "5c8337d3-ee21-4e61-b810-b20d83b3187a", "workflowId": "9eb0fef9-ca96-4a9a-a1c6-db648e91129b" }, but when I call the number I DON'T RECEIVE ANY webhook!!!!!
Personalization with user information | Vapi
Add customer-specific information to your voice assistant conversations
2 Replies
graceful-blueOP•2w ago
@Vapi Team
Hi, if you defined an assistantId on your phone number you wont receive an assistant-request webhook. Remove the assistantId and you will receive your webhook