quickest-silver
quickest-silver2w ago

Hello,I have successfully configured a BYO SIP Trunk to work with a Russian provider (Plusofon).

My setup: I have an Asterisk server in a Russian datacenter (IP: 85.198.108.143). This Asterisk successfully registers with my provider and can make outbound calls. I have created a Credential in Vapi (My-Asterisk-Gateway, ID: 69e8ecd3-f719-49f5-95d-a7f6-9a74e295145f) with my server's IP. I have created a Phone Number (My-Moscow-Number, +74952305170) and linked it to this credential. The problem: When I try to make a test call from the dashboard, the call is "Queued Successfully", but it never reaches my Asterisk server. I see no SIP packets coming from Vapi in my server's logs. It seems like the calls are not being initiated from your side. Could you please check your logs and see why the outbound call to my SIP endpoint (sip:ANY_NUMBER@85.198.108.143) is failing? Thank you.
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