absent-sapphire•3w ago
[URGENT] - Calls are getting failed with an error code of worker died
I'm facing some issues when making outbound calls, adding the call ids and screenshot of the error msg displayed in the dashboard.
cb23839b-ce98-4a55-b939-2e97431a5a4b
a11592b8-b5bd-4613-a1d0-7ffa7fa8b749
d62a1a19-9d21-4428-91d7-72efaddd1fc6
Please help me fix this issue
12 Replies
Hi there,
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Customer Support Team
Vapi
Customer Support Team
firm-tan•3w ago
Hello @Yash
Are you connecting this with vapi ai directly or you are using an automation tools for this
absent-sapphireOP•3w ago
I'm simply trying to make an Outbound call from Vapi's Dashboard directly, no automation tool
The same is happening when I'm making calls via api
firm-tan•3w ago
Uhmm... Can we connect if i can help you resolve the issue?
absent-sapphireOP•3w ago
I'm on a call right now, can you please take a look at the call ids I shared?
firm-tan•3w ago
Okay
absent-sapphireOP•3w ago
I can connect now @Lufem
firm-tan•3w ago
send me the link\
absent-sapphireOP•3w ago
Meet
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firm-tan•3w ago
Okay
absent-sapphireOP•3w ago
@Shubham Bajaj Can you please check the above call ids and let me know why this issue is occuring?
This is the error I see on my Twilio dashboard
We reviewed the logs, or at least what was left of them, and found that the calls look like they don't even start. Could you please share the request payload you are using to initiate these calls if they aren't being started via the dashboard?