deep-jade•2w ago
Veriff not verifying
I have uploaded my identity multiple times to no avail. It has locked me out of my account. Especially annoying that today is the day I am pitching to a large company with the prospect of working together on a new company. If this is a problem I will have to switch to a different provider.
email: kruss6867@gmail.com
3 Replies
Hi there,
Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST).
We’ll get back to you as soon as possible during our normal business hours.
If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly.
Warm regards,
Vapi
Customer Support Team
Vapi
Customer Support Team
like-gold•2w ago
Hello, I am also having a similar issue with Veriff, except my account wasn't locked and Veriff had accepted my verification, but when I log in, it keeps asking for the verification again. Please can support provide assistance, as this is urgent. Thank you so much
Email: cbsdjfhbcvfdxcz@outlook.com
Hi, now you can login.