VAPI•5mo ago

Unable to load Agent

I've been having problems with loading my Assistants in Vapi. And there are only 2 Assistant that does this. I cant copy the Assistant ID.

Vapi Support BotAPP•8/7/25, 10:35 PM

Since the issue persists and is affecting only specific Assistants, the best next step is to contact Vapi support directly for help.

Email: support@vapi.ai
Discord: Join the Vapi developer community and post in the #support channel for real-time assistance.

Include details about the error and affected Assistant(s) in your message for faster resolution.
See official support options

Source:

Support | Vapi Documentation

⤵️ Mention @Vapi Support Bot for follow-ups 🐥

KyleAPP•8/8/25, 6:48 PM

Hi, can you send your org_id?

worthy-roseOP•8/12/25, 2:01 PM

@Vapi Team 300f5966-741d-4841-80b7-e2a7a7f4656a @Duckie

Vapi Support BotAPP•8/12/25, 2:03 PM

If you can't copy the Assistant ID from the UI, you can retrieve all your Assistants (and their IDs) using the Vapi API. Try this cURL command:

curl https://api.vapi.ai/assistant \
  -H "Authorization: Bearer <your_api_key>"

curl https://api.vapi.ai/assistant \
  -H "Authorization: Bearer <your_api_key>"

Replace <your_api_key><your_api_key> with your actual Vapi API key. This will return a list of your Assistants, including their IDs, which you can use for troubleshooting or support requests.
See API reference

Source:

GET List Assistants

worthy-roseOP•8/12/25, 5:03 PM

@Vapi Team

KyleAPP•8/13/25, 11:00 PM

We have identified all the assistants using the now discontinued 'PlayHT' provider and reset those with default voice settings. Please confirm if you are able to access your assistant page now

worthy-roseOP•8/14/25, 1:27 PM

It is working. Thanks!

Unable to load Agent

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