silent transferCall delay in Squads
Hi team, I’m using Vapi Squads with multiple assistants and i'm running into a frustrating issue.
There is a 3–4 second delay (sometimes up to 9-10 seconds) of dead silence whenever the first assistant performs a silent transfer to the next assistant in the squad. This happens before the next assistant starts speaking, even with short/optimized prompts. I've tested with different LLM models that are faster and it is the same amount of time for the delay, it feels like it isn't the llm or not a big part of it.
Is there any way to fix this? I believe that this delay issue has to be related to the silent transfer (transferCall tool).
Here are some call-id examples:
a109ef72-ea15-4b06-a5e3-8ddd3b557dda
Timestamp: 00:10
Timestamp: 00:08
The next assistant (scheduling assistant) begins response at 00:18
Happy to provide more details if helpful.
There is a 3–4 second delay (sometimes up to 9-10 seconds) of dead silence whenever the first assistant performs a silent transfer to the next assistant in the squad. This happens before the next assistant starts speaking, even with short/optimized prompts. I've tested with different LLM models that are faster and it is the same amount of time for the delay, it feels like it isn't the llm or not a big part of it.
Is there any way to fix this? I believe that this delay issue has to be related to the silent transfer (transferCall tool).
Here are some call-id examples:
a109ef72-ea15-4b06-a5e3-8ddd3b557dda
Timestamp: 00:10
- The next assistant (scheduling assistant) begins response at 00:14
Timestamp: 00:08
The next assistant (scheduling assistant) begins response at 00:18
Happy to provide more details if helpful.