magic-amber•2mo ago

Language Translation

Language translate during the call for Outbound Calls: These are the languages required for Translation: English (US) English (UK) Spanish (Latin America) Spanish (Spain) Arabic Russian Dutch French German Italian Portuguese (EU) Portuguese (Brazilian) Turkish Polish Romanian Greek Swedish Norway Japanese Hindi Kindly suggest best approach for this.

5 Replies

Vapi Support Bot•2mo ago

Best Approach for Multilingual Outbound Call Translation: Set up your assistant to use Deepgram (Nova 2/Nova 3, "Multi") or Google STT ("Multilingual") for automatic language detection, and Azure for voice synthesis with fallback voices for each required language. Here’s a sample configuration snippet:

{
  "transcriber": {
    "provider": "deepgram",
    "model": "nova-3",
    "language": "multi"
  },
  "voice": {
    "provider": "azure",
    "voice": "multilingual-auto",
    "fallbackVoices": [
      {"language": "es-ES", "voice": "es-ES-ElviraNeural"},
      {"language": "fr-FR", "voice": "fr-FR-DeniseNeural"},
      // Add other languages as needed
    ]
  }
}

{
  "transcriber": {
    "provider": "deepgram",
    "model": "nova-3",
    "language": "multi"
  },
  "voice": {
    "provider": "azure",
    "voice": "multilingual-auto",
    "fallbackVoices": [
      {"language": "es-ES", "voice": "es-ES-ElviraNeural"},
      {"language": "fr-FR", "voice": "fr-FR-DeniseNeural"},
      // Add other languages as needed
    ]
  }
}

Test your setup to ensure all required languages are supported and adjust fallback voices as needed.
See full multilingual setup guide Source: - Multilingual support documentation

⤵️ Mention @Vapi Support Bot for follow-ups 🐥

Duckie•2mo ago

Message marked as helpful by @Nidhi Sharma! 🎉

genetic-orange•2mo ago

Checking if this is resolved/solved for you?

magic-amberOP•2mo ago

Yes Thank you

Sahil•2mo ago

Glad the issue was resolved. Please reach out to us if you have any other questions regarding this issue

Language Translation

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