deep-jade•2mo ago
Title: How to Export Call Data and Continue Customer Interaction via WhatsApp Integration?
Hello everyone!
Currently, I am making calls using an agent configured in Vapi, but I don’t have a structured flow there to handle post-call processing.
I would like to know:
How can I extract the information collected during the call (such as income, employment type, region of interest, etc.) and automatically send it to an external system like n8n?
Is there a standard configuration or recommended flow in Vapi to send these variables via webhook after the call ends?
Do you have any practical examples of webhooks or integrations that show how to pass this information to n8n or another system?
I also want to understand the best way to continue customer interaction on WhatsApp, using this data so the bot knows the context and which information is still missing.
I would greatly appreciate it if you could share examples or documentation to help implement this integration!
Thank you in advance.
1 Reply
Set up a Server URL in vapi to receive the call.ending webhook, or use an apiRequest tool in your assistant to POST data directly to n8n, then use that data in WhatsApp follow-ups via n8n workflows, preserving context with assistantOverrides.variableValues..