VAPI•5mo ago

Request for On-Premise Deployment & EU Data Residency

Hi, I came across your documentation mentioning on-premise deployment, but the link provided is no longer valid (https://docs.vapi.ai/enterprise/onprem)
Could you please confirm whether you still offer an on-premise option or infrastructure hosting that ensures full EU data residency?

This is a key requirement for us due to our compliance obligations.

VapiAPP•7/30/25, 3:27 PM

Hey,

- How many minutes of calls do you think you'll have each month?

- What's the highest number of calls happening at the same time in a single minute?These questions will help us understand their project's call volume and how many calls might happen at the same time.

forward-apricotOP•7/30/25, 3:30 PM

Hey, we expect to have around 15,000 minutes of calls per month, with a peak of approximately 30 concurrent calls at any given time.

Let us know if you need anything else!

extreme-purple•7/30/25, 3:50 PM

Hey

I have forwarded your request to our team once I receive the update from them I will let you know. Head's up for enterprise pricing you can also fill up our sales form.

forward-apricotOP•7/30/25, 3:58 PM

Yes i sent the form right now thanks

forward-apricotOP•8/1/25, 7:28 AM

Hello, do you have any updates?

VapiAPP•8/4/25, 9:52 PM

Just wanted to provide an update regarding the on-premise option as we are currently reworking our on-premise deployment package, which is planned to be released around end of Q4 roughly. We are also planning on hosting data in EU infrastructure in the near future, but with no specific ETA.

Thank you for also submitting the enterprise entry form. The sales team will reach out to you once they have reviewed your request. Please be patient as they are incredibly busy with all the requests we have been receiving lately.

Ccomprehensive-tomato Just wanted to provide an update regarding the on-premise option as we are curre...

managerial-maroon•10/7/25, 6:28 AM

Hi Kyle, any update on that?
we would process >100k call p.m., but only with EU data residency

VapiAPP•10/9/25, 2:19 AM

We can expedite this process for you. Please give us these details:

Company size (no. of employees)
Company location

Request for On-Premise Deployment & EU Data Residency

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