VAPI•5mo ago

"Experiencing Technical Errors" when scheduling Call

Hi when I test my voice agent it runs smoothly until the very end when I give it my contact info to schedule a call. After I say my phone number it says it is experiencing technical errors and it will get back to me when the appointment is confirmed. Maybe I intagrated it poorly with GHL? Attaching a screenshot with my tools.

Call ID: dda8686d-1b7f-475c-bb47-2bfd2e172171
Time Stamp: 2:39

Screenshot_2025-07-26_at_12.08.54_PM.png

KyleAPP•7/28/25, 8:18 AM

Hey! To help track down this issue, could you share:

- The call ID

- When exactly this happened (the timestamp)

- What response you expected to get

- What response you actually got instead

This would really help us figure out what went wrong!

spontaneous-moccasinOP•8/1/25, 12:23 AM

I sent the call ID and timestamp already but here you go. I was expecting Vapi to go ahead and just book the appointmet but when when it does it says it is "experiencing technical errors"

Call ID: dda8686d-1b7f-475c-bb47-2bfd2e172171
Time Stamp: 2:39

Ccomprehensive-tomato Hey! To help track down this issue, could you share: \- The call ID \- When ex...

spontaneous-moccasinOP•8/3/25, 3:33 PM

I sent the call id and time stamp any idea why this is happening?

KyleAPP•8/4/25, 7:23 PM

Hey Henry, thanks for sharing your details. Our team will look into it and get back to you soon with an update.

"Experiencing Technical Errors" when scheduling Call

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