VAPI•5mo ago

call.in-progress.error-vapifault-worker-not-available Error

For the following call IDs (15-minute time period), I received the "call.in-progress.error-vapifault-worker-not-available" Error.
can you please check this.

63253637-6db8-4efb-b5fb-880e061f9357
3e1c594b-4165-435d-937c-db93ab9d2712
94cfeff3-a2ad-4cef-ac3b-081e71f73dd3
2f944171-fb6f-41e7-9623-5624d964ac89

KyleAPP•7/28/25, 7:44 AM

Hey! To help track down this issue, could you share:

- The call ID

- When exactly this happened (the timestamp)

- What response you expected to get

- What response you actually got instead

This would really help us figure out what went wrong!

comprehensive-tomatoOP•7/29/25, 12:52 PM

Following are some of the call IDs
63253637-6db8-4efb-b5fb-880e061f9357
3e1c594b-4165-435d-937c-db93ab9d2712
94cfeff3-a2ad-4cef-ac3b-081e71f73dd3
2f944171-fb6f-41e7-9623-5624d964ac89

When exactly this happened - July 25th

What response you expected to get - I expected the call made by customers work.

What response you actually got instead - The calls were disconnected

KyleAPP•7/30/25, 8:05 PM

Hey Dhina, thanks for sharing your details. Our team will look into it and get back to you soon with an update.

call.in-progress.error-vapifault-worker-not-available Error

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