VAPI•5mo ago

I am getting error on GHL appointment booking.

I've connected my GHL and added tools on Assistant, while testing, I am getting an error. Could anyone please help me here?

managerial-maroon•7/25/25, 1:58 PM

Hey, yes i can help you.

KyleAPP•7/30/25, 1:28 AM

Hi MD Abdullah,

To troubleshoot the error you're facing while booking appointments with GoHighLevel (GHL), here are a few steps you can follow:

**Verify GHL Connection**: Ensure that your GoHighLevel account is properly connected to the Vapi Dashboard.
- Navigate to the Vapi Dashboard.
- Go to Providers Keys > Tools Provider > GoHighLevelProviders Keys > Tools Provider > GoHighLevel.
- Confirm that the connection status is active.
**Check Tools Configuration**:
- Make sure you have set up all the necessary tools: Get ContactGet Contact, Create ContactCreate Contact, Check AvailabilityCheck Availability, and Create EventCreate Event.
- Ensure each tool is correctly configured with valid parameters like calendarIdcalendarId for the Check AvailabilityCheck Availability and Create EventCreate Event tools.
**Review Assistant Configuration**:
- Verify that all tools have been added to your assistant and correctly published.
- Check that the system prompt instructs the use of each tool in the right sequence according to the workflow guidelines.
**Error Message Review**: If you receive any specific error messages during the process, check for logs or details in the Vapi Dashboard. They may indicate if there are missing fields or connection issues.

For further guidance, you might also want to review the setup steps here to ensure all aspects are covered.

Connect your assistant to GoHighLevel for seamless appointment scheduling, contact creation, and availability checking.