recent-tealR
VAPI5mo ago
recent-teal

Outbound calls: first message played when voicemail is reached.

Example, vapi ID: b567ae6d-9713-4130-b62d-185166225d92

Hi there!

Whenever we make an outbound call that reaches someone's voicemail, it plays the firstMessage and then plays the voicemail voicemailMessage. How can we avoid to play the firstMessage in those scenarios (outbound call to a voicemail) and play only the voicemailMessage?

Note that I'm using those parameters:

firstMessageInterruptionsEnabled:true
firstMessageMode:"assistant-waits-for-user"
beepMaxAwaitSeconds:0


with both a provided firstMessage and voicemailMessage, with vapi as voicemailDetection

Thank you!
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