Automatic purchase of concurrency lines
Would it be possible to trigger automatic purchase of a concurrency line in VAPI with API?
BYes
DWhich endpoint should be utilized for this
KYes, you can try creating a payload with this as the request body:
This endpoint will purchase the specified number of additional concurrency lines for your subscription. The endpoint includes proper validation and will return an error if there are issues such as insufficient credits or missing payment details.
There's also a corresponding DELETE /subscription/{id}/concurrency endpoint available if you need to remove concurrency lines later.
This endpoint will purchase the specified number of additional concurrency lines for your subscription. The endpoint includes proper validation and will return an error if there are issues such as insufficient credits or missing payment details.
There's also a corresponding DELETE /subscription/{id}/concurrency endpoint available if you need to remove concurrency lines later.
DWhere I can find my Subsription ID, it looks like it's not Org ID nor Wallet ID.
EYou can find your Subscription ID in the Billing or Credits section in your vapi dashboard..
DI don't find any subscription ID in the Billing page, apparently my org is on Ad-hoc Infra plan.
EIf you’re on the Ad-hoc Infra plan, vapi likely doesn’t provide a Subscription ID and you can use your Org ID instead..
DUnfortunately using Org ID does not work, I receive Invalid Key error while using Valid VAPI private key.
DI found my subscription ID but https://api.vapi.ai/subscription/{subscriptionId}/concurrency
still does not authenticate by private/public VAPI key.
Looks like this endpoint is for internal use only? if no how do I authenticate for this request.
still does not authenticate by private/public VAPI key.
Looks like this endpoint is for internal use only? if no how do I authenticate for this request.
KHi,
First off, we want to sincerely apologize for the delay in getting back to you. We understand how frustrating it is to wait - especially when you're counting on us - and we owe you a clear explanation of what’s been happening and how we’re addressing it.
Over the past few weeks, we've seen a significant increase in support requests. While this reflects exciting growth, it has also stretched our small team and exposed some real challenges in scaling our support operations. To improve your experience, we’ve taken a step back to reassess our approach. Here’s what we’re implementing:
Thank you for your continued patience and for being part of our journey.
Warm regards,
Vapi Team
First off, we want to sincerely apologize for the delay in getting back to you. We understand how frustrating it is to wait - especially when you're counting on us - and we owe you a clear explanation of what’s been happening and how we’re addressing it.
Over the past few weeks, we've seen a significant increase in support requests. While this reflects exciting growth, it has also stretched our small team and exposed some real challenges in scaling our support operations. To improve your experience, we’ve taken a step back to reassess our approach. Here’s what we’re implementing:
- Smarter Support Through Automation: We’re investing in our AI support systems to help you resolve issues more efficiently. Soon, our support bot will offer expanded capabilities, making it easier to access accurate, instant help—particularly for common or repetitive queries.
- Expanding the Support Team: To meet growing demand, we’re adding 2–3 new team members focused on managing support volume and improving response times.
- Prioritized SLAs for High-Usage Accounts: We’re introducing service level improvements for users who are growing with us:
- Accounts with usage over 1,000 minutes/month will receive prioritized support.
- For all general inquiries, we’re establishing a standardized 48-hour response time.
Thank you for your continued patience and for being part of our journey.
Warm regards,
Vapi Team
