VAPI•6mo ago

Cant get webhook to pass correct data

I am trying to pass 3 pieces of information via a webhook.    Callers Name if known
Callers Phone number (wether its inbound/outbound)
Callers alternate phone number ( if provided)   I created a tool and assigned it to the assistant. No matter what I do or what variables I use. I can’t get the data to pass  Assistant ID
59980d06-e250-4431-ba8c-d5f9a7f952b2  tool id 181f1aba-7ea6-4b28-9fc5-30fb259851b6

KyleAPP•7/16/25, 11:46 PM

Hey iirealtalent,

I wanted to let you know that we're managing a high volume of support requests at
the moment, so our response time might be a bit slower than usual.
I truly appreciate your understanding and will get back to you as soon as possible!

Thanks again for your patience!

KyleAPP•7/17/25, 2:49 PM

First capture the variables namename, customer.numbercustomer.number, and alternate_phonealternate_phone. in your assistant flow, then call a webhook tool using a JSON payload like {"callerName": "{{name}}", "primaryPhone": "{{customer.number}}", "alternatePhone": "{{alternate_phone}}"}{"callerName": "{{name}}", "primaryPhone": "{{customer.number}}", "alternatePhone": "{{alternate_phone}}"}, ensuring the tool is triggered only after all data is captured.

Cant get webhook to pass correct data

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