Call Transfers
Hi all,
Has anyone come across an issue when setting up call transfers via an API, to be able to use the caller ID of the agent and not the caller ID of the original caller, I configured the API tool to route through Twilio/ vercel but after everything I try the call transfers through twice?
Has anyone come across this before?
Thanks all!
Has anyone come across an issue when setting up call transfers via an API, to be able to use the caller ID of the agent and not the caller ID of the original caller, I configured the API tool to route through Twilio/ vercel but after everything I try the call transfers through twice?
Has anyone come across this before?
Thanks all!
