Wrong Transcripts
Hi folks,
I am using nova 3, general, en-US and during calls the transcript is very often wrong. When I use the deepgram endpoint directly with the audio of the call, the transcript is perfect. What is going on? I am having customers constantly complaining so please look into this.
I am using nova 3, general, en-US and during calls the transcript is very often wrong. When I use the deepgram endpoint directly with the audio of the call, the transcript is perfect. What is going on? I am having customers constantly complaining so please look into this.
