Connecting to AWS S3 to retrieve data or to a CRM integration
Hello, is there a way for a VAPI agent to connect to AWS S3 bucket to get data during a call, or to a CRM integration like salesforce?
SIf so, which integrations are available?
KTo connect a Vapi agent to AWS S3 to retrieve data during a call, you need to configure your agent to access S3 buckets by setting up the necessary credentials. Here's a quick guide:
Regarding CRM integration like Salesforce, Vapi typically integrates with external systems through API calls. You can use custom workflows or functions in Vapi to call Salesforce APIs or other CRM tools by building RESTful requests during the conversation flow.
Let me know if you need further assistance with these integrations.
- Go to the "Cloud Providers" section on your Vapi dashboard's "Provider Credentials" page.
- Configure the following credential settings:
AWS Access Key ID: Your AWS IAM access key ID.AWS Secret Access Key: Your AWS IAM secret access key.S3 Bucket Name: The name of your S3 bucket.- Optionally, define a
Bucket Path Prefixusing LiquidJS Date format templating if needed.
Regarding CRM integration like Salesforce, Vapi typically integrates with external systems through API calls. You can use custom workflows or functions in Vapi to call Salesforce APIs or other CRM tools by building RESTful requests during the conversation flow.
Let me know if you need further assistance with these integrations.
Sin the documentation for AWS S3, it just notes how data from the conversation is stored in AWS, not how the agent is able to retrieve real time information from AWS?
EVapi's AWS S3 integration only supports post-call data storage not real-time data access so to fetch data during a call, you need to set up a custom API lke, serverless function that reads from S3, then connect it to your agent via a tool call or webhook..
Sthanks Kings_big, does Vapi have integrations with Hubspot Salesforce Stripe Slack or other apps?
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