Call Forwarding fail
Hi team,
I am new in the Discord community!!
Call ID: 21f796a8-0fef-4a18-b4f2-ce66bc733038
I have already configured a trunk sip with Spanish operator, I can do perfectly inbound and outbounds calls, but my problem is that in one of my assistants I need to transfer (blind tranfer) to a spanish mobile phone and if i have server meesage with phone-call-control activated the call is finish in Vapi side, the operator said that they don't get any request to call to the mobile phone coming from vapi, the other option is without phone-call-contro activated, it this case i get message "no authorized" the Operator said that I am not sending techprefix. The techprefix is setting up in trunk SIP configuration and I think there is not the way to send it in the call forware. Can you help to clarify where could be the problem?. Thanks
I am new in the Discord community!!
Call ID: 21f796a8-0fef-4a18-b4f2-ce66bc733038
I have already configured a trunk sip with Spanish operator, I can do perfectly inbound and outbounds calls, but my problem is that in one of my assistants I need to transfer (blind tranfer) to a spanish mobile phone and if i have server meesage with phone-call-control activated the call is finish in Vapi side, the operator said that they don't get any request to call to the mobile phone coming from vapi, the other option is without phone-call-contro activated, it this case i get message "no authorized" the Operator said that I am not sending techprefix. The techprefix is setting up in trunk SIP configuration and I think there is not the way to send it in the call forware. Can you help to clarify where could be the problem?. Thanks
